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HUGO™ 2 is a majestic, app-connectable prostate massager with an updated design that allows it to fit perfectly, plus 16 incredible pleasure modes. It is more powerful and has a longer-lasting battery that allows you unlimited access to prostate orgasms. It is compatible with the LELO app, allowing users greater control of the device, as well as the option to unlock additional modes.
CHARACTERISTICS:
SPECIAL FEATURES
HUGO™ 2 is compatible with the LELO app, with which you can unlock more pleasure modes and experiment with different intensities to find your sweet spot. In addition to offering you a greater variety of options when playing with your HUGO™ 2 , the LELO app gives you many other benefits. It is a multifunctional sexual wellness platform dedicated to human sexuality. It features over 4,000 articles, vivid erotic literature, and valuable relationship advice.
At Redroom, we are committed to providing a seamless shopping experience for our customers across Europe. We offer free shipping on orders over 99 euros to any European country. Our shipping options include express delivery, with 24-hour delivery available, and more economical options that typically take 48-72 hours, or up to 4-6 days in extreme cases. All orders are processed twice a day for prompt delivery.
You will receive a confirmation email with tracking information once your order has been shipped. Shipping costs are calculated at checkout based on destination and order weight. We work with reliable courier services to ensure timely delivery. For customers in remote areas, please allow additional time for delivery.
We strive to keep our shipping rates competitive and transparent, with no hidden fees. Customs duties and import taxes are included in our shipping charges for your convenience.
We guarantee the functionality of our products and offer exchanges for manufacturing defects at no cost. Claims are handled directly with the manufacturer. Products are covered by a 3-year warranty against manufacturing defects, excluding misuse. Returns for personal preference must be made within 15 days of delivery, with products in original, unused condition and packaging. Certain items, like personal hygiene products and lingerie, cannot be returned if used or altered. Return shipping for preference-based returns is at the customer's expense. For defective or damaged products covered under warranty, Redroom Sp. Z o.o. covers shipping costs within 15 days of delivery; after this period, return shipping is the customer's responsibility.
